== What happened (the tester's words) == @stained-glass:~$ cd /var/lib/stained-glass/prefix/drive_c/ProgramData/ @stained-glass:/var/lib/stained-glass/prefix/drive_c/ProgramData$ ls -al AmbirTechnology total 160 drwxr-xr-x+ 2 sgsystem sgwine 4096 Oct 2 13:54 . drwxrwsr-x+ 7 sgsystem sgwine 4096 Oct 2 13:54 .. -rw-r--r--+ 1 sgsystem sgsystem 407 Oct 2 13:54 AmbirScan.log -rwxrwxrwx+ 1 sgsystem sgsystem 196608 Oct 2 16:07 AmbirScan.sdf @stained-glass:/var/lib/stained-glass/prefix/drive_c/ProgramData$ ls -al AmbirTechnology/* -rw-r--r--+ 1 sgsystem sgsystem 407 Oct 2 13:54 AmbirTechnology/AmbirScan.log -rwxrwxrwx+ 1 sgsystem sgsystem 196608 Oct 2 16:07 AmbirTechnology/AmbirScan.sdf @stained-glass:/var/lib/stained-glass/prefix/drive_c/ProgramData$ getfacl -p AmbirTechnology # file: AmbirTechnology # owner: sgsystem # group: sgwine user::rwx user:sgsystem:rwx #effective:r-x group::rwx #effective:r-x group:sgwine:rwx #effective:r-x mask::r-x other::r-x default:user::rwx default:user:sgsystem:rwx default:group::rwx default:group:sgwine:rwx default:mask::rwx default:other::r-x @stained-glass:/var/lib/stained-glass/prefix/drive_c/ProgramData$ ^C @stained-glass:/var/lib/stained-glass/prefix/drive_c/ProgramData$ Stained Glass OS problem report Created: 2026-10-02 16:15 == Program == Name: Run AmbirScan for Athena File: C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirScan.exe Product: AmbirScan Company: Ambir Technology, Inc. Version: 3.8.1 Kind: 32-bit (x86) Still running: this report was made before the program ended. Debug log: C:\users\\AppData\Local\Stained Glass\Reports\20261002-161440\log == System == System: Stained Glass OS 0.1 (image 20261002-5d455cb) Running: installed Kernel: 6.12.111+deb13-amd64 x86_64 Machine: Dell Inc. Latitude 3520 CPU: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz x8 Memory: 15.4 GB, 14.1 GB free Disk: 210G free of 234G Graphics: VGA compatible controller [0300]: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) Audio: Multimedia audio controller [0401]: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller [8086:a0c8] (rev 20) Network: Network controller [0280]: Intel Corporation Wi-Fi 6 AX201 [8086:a0f0] (rev 20) Network: Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Display: eDP-1 1366x768 preferred Mode: eDP-1 1366x768 @ 60.002998 Hz (current) Session: x11 display, user (administrator) Language: C.UTF-8 Packages: firmware-sof-signed 2025.01-1 libgl1-mesa-dri 25.0.7-2+deb13u1 linux-image-amd64 6.12.111-1 mesa-vulkan-drivers 25.0.7-2+deb13u1 sg-compositor 0.2.0+sg26 sg-session 0.1.0-93 sg-shell 0.1.0-94 wine-sg 10.0-142 vulkan: deviceName = Intel(R) Iris(R) Xe Graphics (TGL GT2) vulkan: driverInfo = Mesa 25.0.7-2+deb13u1 vulkan: deviceName = llvmpipe (LLVM 19.1.7, 256 bits) == Program log highlights == Errors (err:, most frequent first): 1 err:environ:init_peb starting L"C:\\Program Files (x86)\\Ambir Technology\\AmbirScanPro\\AmbirScan.exe" in experimental wow64 mode Missing pieces (fixme:, most frequent first): 358 fixme:uniscribe:GSUB_apply_ContextSubst Unhandled Context Substitution Format 3 20 fixme:cryptasn:CryptDecodeObjectEx Unsupported decoder for lpszStructType 1.3.6.1.4.1.311.2.1.4 7 fixme:msvcrt:__clean_type_info_names_internal 6 fixme:wincodecs:jpeg_decoder_get_metadata_blocks stub 6 fixme:setupapi:get_device_property Unhandled error 0x6 3 fixme:nls:GetFileMUIPath stub: 0x10, L"C:\\windows\\system32\\tzres.dll", 2 fixme:mscoree:parse_supported_runtime sku=L".NETFramework,Version=v4.6.1" not implemented 2 fixme:richedit:editor_handle_message EM_GETLANGOPTIONS: stub 1 fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 1 fixme:msg:ChangeWindowMessageFilter c075 00000001 1 fixme:dwmapi:DwmAttachMilContent 1 fixme:gdi:GdiEntry13 stub 1 fixme:dwrite:dwritefactory_CreateMonitorRenderingParams 1 fixme:richedit:editor_handle_message EM_SETLANGOPTIONS: stub 1 fixme:uiautomation:UiaReturnRawElementProvider UIA-to-MSAA bridge not implemented, no provider map to free. 1 fixme:gdiplus:brush_fill_pixels path gradient blend not implemented 1 fixme:sti:stillimagew_GetDeviceList 1 fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFA, 0F9DFF18 1 fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFA, 0FF9FF18 Native (not built-in) programs and DLLs loaded: C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirCustomSettings.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirImageProcessing.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirLogHandler.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirScan.exe C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirScanner.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirScanningUtilities.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\AmbirViewer.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\ComponentFactory.Krypton.Docking.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\ComponentFactory.Krypton.Navigator.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\ComponentFactory.Krypton.Ribbon.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\ComponentFactory.Krypton.Toolkit.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\GdPicture.NET.12.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\GdPicture.NET.12.filters.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\GdPicture.NET.12.image.gdimgplug.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\GdPicture.NET.12.twain.client.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\LogicNP.CryptoLicensing.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\TWAINDSM.dll C:\Program Files (x86)\Ambir Technology\AmbirScanPro\log4net.dll C:\Program Files (x86)\Microsoft SQL Server Compact Edition\v4.0\sqlcecompact40.dll C:\Program Files (x86)\Microsoft SQL Server Compact Edition\v4.0\sqlceer40EN.DLL C:\Program Files (x86)\Microsoft SQL Server Compact Edition\v4.0\sqlceme40.dll C:\Program Files (x86)\Microsoft SQL Server Compact Edition\v4.0\sqlceqp40.dll C:\Program Files (x86)\Microsoft SQL Server Compact Edition\v4.0\sqlcese40.dll C:\windows\assembly\GAC_MSIL\System.Data.SqlServerCe\4.0.0.0__89845dcd8080cc91\System.Data.SqlServerCe.dll C:\windows\system32\IMS490I.dll C:\windows\system32\d3d11.dll C:\windows\system32\d3d9.dll C:\windows\system32\dxgi.dll C:\windows\twain_32\ImageScanPro490i\IMS490I.ds C:\windows\twain_32\ImageScanPro490i\IPTools.dll C:\windows\twain_32\ImageScanPro490i\opencv_world3417.dll C:\windows\twain_32\ImageScanPro490i\tesseract.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\bin\libmono-2.0-x86.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\lib\mono\4.5\mscorlib.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\lib\mono\gac\Accessibility\4.0.0.0__b03f5f7f11d50a3a\Accessibility.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\lib\mono\gac\Microsoft.VisualBasic\10.0.0.0__b03f5f7f11d50a3a\Microsoft.VisualBasic.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\lib\mono\gac\PresentationCore\4.0.0.0__31bf3856ad364e35\PresentationCore.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\lib\mono\gac\PresentationFramework\4.0.0.0__31bf3856ad364e35\PresentationFramework.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\lib\mono\gac\System.Configuration\4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll Z:\usr\share\wine\mono\wine-mono-9.4.0\lib\mono\gac\System.Core\4.0.0.0__b77a5c561934e089\System.Core.dll The log's last 60 lines (trace lines left out): fixme:uniscribe:GSUB_apply_ContextSubst Unhandled Context Substitution Format 3 (the line above 76 more times) fixme:cryptasn:CryptDecodeObjectEx Unsupported decoder for lpszStructType 1.3.6.1.4.1.311.2.1.4 (the line above 5 more times) fixme:uiautomation:UiaReturnRawElementProvider UIA-to-MSAA bridge not implemented, no provider map to free. fixme:uniscribe:GSUB_apply_ContextSubst Unhandled Context Substitution Format 3 (the line above 111 more times) fixme:gdiplus:brush_fill_pixels path gradient blend not implemented fixme:sti:stillimagew_GetDeviceList (10E09428, 0, 0x0, 0012DD50, 0012DD54): stub fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFA, 0F9DFF18 fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFA, 0FF9FF18